For community organizations
Bring Jo&Jo to your community.
Looking to offer technology support, one-on-one help, or group learning for your residents or members?
Request a Community VisitCommunity technology support
Bring Technology with a Human Touch to your community.
Jo&Jo provides patient, approachable technology support and education for older adults, right where they live and gather.
(617) 564-1414For senior living communities, 55+ communities, senior centers, Councils on Aging, libraries, and organizations serving older adults.
How can we help?
Two simple paths
For residents & members
Jo&Jo already coming to your community?
Tell us what you’d like help with before our next visit.
Request Help for an Upcoming VisitPrefer to talk to someone? Call (617) 564-1414
How we fit in
We work alongside your IT team, not in place of it.
Your IT team supports the infrastructure.
Networks, community equipment, and systems stay exactly where they are.
Jo&Jo supports the person using the technology.
Patient, approachable help with residents’ personal devices and technology education.
Program options
Three ways to work with Jo&Jo
On-site tech help
Scheduled one-on-one technology assistance for residents.
- Phones
- Tablets
- Computers
- Printers
- Passwords
- Apps
- Photos
- Everyday technology questions
Technology workshops
Friendly, practical group learning.
- iPhone & iPad Basics
- Staying Safer Online
- Recognizing Scams
- Passwords Made Easier
- Photos & Video Calling
- Understanding AI
- Getting Comfortable With Your Devices
Recurring tech hours
Weekly, biweekly, or monthly onsite technology office hours.
- A familiar technology resource residents can come back to.
How it works
Simple from the first call
- 1
Tell us about your community.
Send a request or call. Share who you serve and what you’d like to offer residents.
- 2
We plan the visit together.
We agree on the program, the date, the space, and how residents will sign up.
- 3
Jo&Jo comes onsite.
Residents get patient, one-to-one help or a friendly workshop, in plain language.
- 4
Residents get a way to come back.
Recurring tech hours give your community an ongoing technology resource.
For residents & members
Find your community’s upcoming visit
Your community shares a direct link, a QR code, or a short community code on signage, in the newsletter, or by email. Enter that code below, or ask community staff.
We never list communities publicly. Visit pages are shared by your community only.
Enter your community code to continue.
(617) 564-1414Prefer to talk to someone? Call and we’ll take your request over the phone.
Common questions
Questions communities ask
- Do you replace our IT provider?
- No. Your IT team supports the infrastructure. We support the residents using their own devices.
- I'm not confident with technology. Is that okay?
- Yes. That’s exactly who we’re here for. We go one step at a time, in plain language.
- What if we don't know which program we need?
- Call (617) 564-1414 and describe what residents are asking for. We’ll suggest a starting point.
Community partnership request
Bring Jo&Jo to Your Community
Tell us a little about your community and we’ll follow up with information. No date needed — this is an inquiry, not a booking.
Please never include passwords or sensitive account information in your request.